Question 1

Can the chatbot handle service-specific questions like pricing?

Accepted Answer

Yes. We train it on your actual pricing structure during setup. If you charge $149 for a tune-up and $299 for a full diagnostic, the bot knows that and communicates it accurately. We also handle "it depends on size / scope / location" scenarios by teaching the bot to collect the right details and provide a range. No hallucinated prices, no off-brand answers.

Question 2

What channels does AI Front Desk cover?

Accepted Answer

Website chat widget, SMS (via your business number), Facebook Messenger, and Instagram DMs. All four funnel into the same backend so you see every conversation in one place and responses stay consistent no matter where the conversation started.

Question 3

What if a question is too complex for the AI?

Accepted Answer

We build escalation triggers into every deployment. The bot recognizes when it is out of its depth (specific complaint, legal question, complicated scope) and hands off cleanly to a human with full conversation context. You never leave a customer mid-chat with nothing. They get a message confirming that someone will follow up, and your CRM gets a task.

Question 4

Can this work for a company with multiple service lines?

Accepted Answer

Yes and this is actually where it shines. A plumbing company that also does HVAC and electrical has three completely different sets of FAQs, pricing, and booking flows. We build a single bot that routes the conversation correctly based on what service the person asks about. One interface, multiple departments handled correctly.

AI Front Desk

What We Deliver

Typical Results

Frequently Asked Questions

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